How We Repair Your Aquasana UV Water Purifier
Water softeners, filters, reverse osmosis units, UV purifiers, water coolers and beverage dispensers treat or dispense water with valves, pumps, membranes and controls.
Aquasana UV Water Purifier models often use model-specific control boards, sensors and diagnostic modes. We look up your exact model number so the right part goes in the first time.
Common UV Water Purifier Problems We Fix
Low flow from an RO faucet
Clogged pre-filters, a worn membrane or low tank pressure.
UV light warning
The lamp has reached the end of its life or the quartz sleeve is dirty.
Water cooler not cold or hot
A failed compressor, thermostat or heating element.
Leaking
Loose fittings, worn o-rings or a cracked housing.
Dispenser or soda fountain off-taste or flat
A filter, carbonator pump or CO2 regulator issue.
Softener not softening
Low salt, a salt bridge in the brine tank, a failed control valve or a timer that lost its settings.
Quick Checks Before You Call
These are safe for most owners and sometimes solve the problem without a visit:
- Check salt level and break up any salt bridge
- Replace filters on schedule
- Check bypass valves are in service position
Still not working? Call (844) 442-1500 or try our troubleshooting wizard.
Our 5-Step Repair Process
- Call or book onlineTell us what your Aquasana uv water purifier is doing and when it started. We schedule the first available visit.
- DiagnosisThe technician checks power, controls and the parts most likely to fail, using the model's service data and test modes.
- Upfront quoteYou get the cause, the repair and the price before any work starts. If repair does not make sense, we tell you.
- RepairWe install original or equivalent parts matched to your model and clean up when we are done.
- Test and warrantyWe run the appliance through a full cycle to confirm the fix. The repair is covered by our 90-day parts and labor warranty.
Parts We Replace Most Often
- Control valves
- Filters and membranes
- UV lamps and sleeves
- Pumps
- O-rings and fittings
- Thermostats
- Carbonator pumps and regulators
Cost and Lifespan
Most uv water purifier repairs cost $100–$450 including parts and labor, and these appliances typically last 8–15 years. These are national estimates: your exact price comes after the diagnosis. Use the repair vs replace calculator to compare.
Keep It Running Longer
- Clean the brine tank yearly
- Replace UV lamps every year
- Replace filters on schedule
UV Water Purifier Repair in Puerto Rico
We repair uv water purifiers in 87 cities and towns across Puerto Rico. Warm, humid weather all year in Puerto Rico means refrigerators, freezers and air conditioners in homes across the state rarely get a break.
Frequently Asked Questions
How much does Aquasana UV Water Purifier Repair cost in Puerto Rico?
Most uv water purifier repairs fall between $100–$450 including parts and labor. The final price depends on the part that failed and your model. You get an exact quote after the diagnosis and before any work starts.
Can you repair my uv water purifier today?
Same-day visits depend on technician availability in Puerto Rico. Call (844) 442-1500 early in the day for the best chance of a same-day or next-day appointment.
Is the repair guaranteed?
Yes. Parts and labor are covered by our 90-day warranty. If the same problem comes back within that time, we return and fix it.
Do you work on all Aquasana models?
We repair current and older Aquasana models. Some discontinued parts can be hard to find; if that is the case for your model, we tell you before you pay for a repair.
Should I repair or replace my uv water purifier?
A uv water purifier typically lasts about 8 to 15 years. If yours is well inside that range and the repair costs less than half the price of a new one, repairing usually makes sense. Near the end of its life, or when the repair costs more than half of a replacement, replacing is often the better value. We give you an honest opinion either way.